Terms of service

This website is operated by Tilii. Throughout the site, the terms "we", "us", "our", and "Tilii" refer to Tilii and its owners, affiliates, employees, representatives, and service providers. Tilii offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including those additional terms and conditions and policies referenced herein and/or available through links on our website. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, vendors, contributors of content, and users who interact with the website in any manner.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions contained in this agreement, then you may not access the website or use any of our services.

Any new features, tools, products, services, promotions, or functionalities added to the website shall also be subject to these Terms of Service. We reserve the right to update, modify, replace, or change any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to review this page periodically. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are legally capable of entering into a binding agreement under the laws applicable in your jurisdiction. If you are under the age required to enter into a legally binding contract, you may use this website only under the supervision and consent of a parent, guardian, or legal representative.

Our products may be purchased for individuals of any age unless otherwise specified on the product page. However, all transactions made through this website must be completed by a person legally authorized to do so.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the website. Any breach of these Terms may result in the suspension or termination of your access to our services.

SECTION 1.A – USER ACCOUNT, PASSWORD AND SECURITY

If you create an account on the Tilii website, you are responsible for maintaining the confidentiality of your account credentials, including your username and password. You are solely responsible for all activities that occur under your account.

You agree to provide accurate, complete, and current information at all times. If we believe any information provided by you is false, inaccurate, outdated, or incomplete, we reserve the right to suspend, terminate, or restrict access to your account without prior notice.

You must immediately notify us of any unauthorized use of your account or any security breach. You are responsible for ensuring that you log out of your account after each session.

SECTION 2 – GENERAL CONDITIONS

Tilii reserves the right to refuse, cancel, or limit any order or service at its sole discretion, including in cases of suspected fraud, misuse of the website, inaccurate information, or violation of these Terms.

You agree not to copy, reproduce, distribute, modify, sell, or otherwise use any content, images, product designs, trademarks, logos, or materials available on the Tilii website without our prior written permission.

The section headings used in these Terms are provided for convenience only and shall not affect the interpretation of any provision contained herein.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to ensure that information available on our website is accurate and up to date. However, we do not guarantee that all content, product descriptions, pricing, images, availability information, or other materials are complete, accurate, reliable, or current at all times.

Any reliance on information available on this website is at your own risk. We reserve the right to modify website content at any time without obligation to update previously published information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices of products and services may change without prior notice. We reserve the right to modify, suspend, discontinue, or withdraw any product, service, feature, promotion, or content at any time without liability to you or any third party.

Tilii shall not be liable for any modification, price change, suspension, discontinuation, or withdrawal of any service or product.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. Product availability is subject to change without notice.

We make every effort to display product colors, images, descriptions, and specifications accurately. However, we cannot guarantee that your device's display will accurately reflect the actual appearance of products.

We reserve the right to limit product sales, quantities purchased, promotional offers, or availability by customer, region, or jurisdiction.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

Tilii reserves the right to refuse, limit, or cancel any order at its discretion. This may occur due to product unavailability, pricing errors, suspected fraudulent activity, payment issues, or any other circumstances that prevent us from successfully fulfilling an order. In such cases, we may attempt to notify you using the contact information provided at the time of purchase.

You agree to provide accurate, complete, and up-to-date billing, shipping, and contact information for all orders placed on our website. Tilii shall not be responsible for delays, failed deliveries, or additional costs arising from incorrect or incomplete information provided by the customer.

SECTION 7 – THIRD-PARTY SERVICES

Our website may integrate certain third-party services to enhance your shopping experience, including payment gateways, shipping providers, analytics services, and customer support tools. Tilii is not responsible for any interruption, error, or issue arising from the use of such third-party services, which are governed by their respective terms and policies.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, or services that are not owned or operated by Tilii. These external websites have their own terms, policies, and privacy practices. Tilii does not control and is not responsible for the content, products, services, or activities of any third-party website. Your use of such websites is at your own discretion and subject to the terms and policies of the respective third party.

SECTION 9 – USER REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit reviews, testimonials, feedback, suggestions, photographs, or other content to Tilii, you grant us permission to use, reproduce, publish, display, and share such content for marketing, promotional, or business purposes. Wherever reasonably possible, we may credit the content to you, but we are not obligated to do so.

You confirm that any content submitted by you is accurate, does not violate any applicable laws, and does not infringe upon the intellectual property, privacy, or other rights of any third party. Tilii reserves the right to remove or refuse any content that is considered inappropriate, misleading, offensive, or unlawful.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

SECTION 12 – PROHIBITED USES

You may not use the website for any unlawful, fraudulent, abusive, harmful, defamatory, discriminatory, misleading, or malicious purpose. You are prohibited from introducing viruses, malware, automated bots, scraping tools, or engaging in activities that interfere with the security or functionality of the website.

Violation of these provisions may result in immediate termination of access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

Tilii strives to ensure that all information, products, and services available on the website are accurate and of high quality. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the extent permitted by applicable law, Tilii shall not be responsible for any loss, damage, delay, inconvenience, or expense arising from the use of our website, products, or services, including circumstances beyond our reasonable control such as courier delays, technical failures, or events of force majeure.

Nothing in these Terms shall limit any rights available to consumers under applicable law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Tilii, its owners, employees, affiliates, agents, contractors, and service providers from any claims, damages, liabilities, losses, costs, and expenses arising out of your violation of these Terms or misuse of the website.

SECTION 15 – INTELLECTUAL PROPERTY RIGHTS

All content available on the Tilii website, including text, graphics, logos, product images, designs, software, icons, videos, and trademarks, is the exclusive property of Tilii or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent.

SECTION 16 – SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be treated as separate from the remaining provisions. The validity and enforceability of the remaining provisions shall continue unaffected.

SECTION 17 – TERMINATION

These Terms shall remain effective unless terminated by either you or Tilii. We reserve the right to suspend or terminate access to our website and services at any time if we believe you have violated these Terms.

SECTION 18 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping & Returns Policy, and any other policies published on the website, constitute the entire agreement between you and Tilii regarding the use of our services.

SECTION 19 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu, India.

SECTION 20 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace these Terms at any time by posting revised terms on our website. Continued use of the website following any changes constitutes acceptance of those changes.